Setting Standards For The Future Part 2 | Repair Shop Reckoning | Episode 15

In this part 2, Dave Davis, from Hunter Engineering, tackles  the challenges facing the automotive industry, including staffing shortages, EV reliability, and the complexities of Advanced Driver-Assistance Systems (ADAS). He touches on the evolving role of calibration technology, the importance of customer service, and the pressures of rising repair costs. With personal stories and a look at the way the industry is going, Dave emphasizes the need for adaptation in the face of new technology and shifting consumer expectations.

 

00:50 The Changing Landscape of Engineering

02:00 Career Paths for the Next Generation

04:50 Concerns About EV Infrastructure

10:50 The Future of EVs and Combustion Engines

14:10 The Body Shop Dilemma

22:30 The Importance of Proper Calibration

24:00 Innovations in Alignment Technology

30:40 Navigating Complex Repairs

34:00 Handling Customer Relations

36:30 The Impact of Customer Reviews

42:00 The Evolution of Shop Management

46:00 Cashless Transactions and Modern Payment Systems

 

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